Mobile Crisis Response 

Our Mobile Crisis Team gives fast, in-person help for people having a mental health or substance use crisis. You do not have to wait for an appointment or go to the emergency room. We will come to you — at home, work, school, or another safe place.

Our team can help with:

• Help calm the situation
• Listen and give support
• Connect you to services and resources
• Make a safety plan with you
• Help decide if more care is needed

Why choose Mobile Crisis?

• We respond quickly
• We help you avoid the hospital or police when possible
• We help you stay safely in your community

What is a Mental Health Crisis?

A mental health crisis is when a person feels very upset, scared, or out of control. You or someone you know might:

• Feel like hurting yourself or others
• Feel very sad, worried, or confused
• See or hear things that aren’t real
• Use drugs or alcohol in a way that is not safe

How to Get Help — Step by Step

If you are in a crisis right now:

1. Call our Helpline at 1-877-530-0002 or 334-222-7794
2. Our team will talk with you to understand what's happening
3. If needed, we will send the Mobile Crisis Team to your location
4. Our team will: Help calm the situation, support you, and make a plan for next steps. We'll also connect you to services that can help.
5. We will stay with you until you are safe and have a plan in place

When to call 911: If you are in immediate danger and need police, fire, or medical help, call 911 right away. This includes situations like severe injury, a fire, or a crime happening right now.

When to call Mobile Crisis: If you are facing a mental health or substance use crisis and need immediate support, but the situation isn't an emergency requiring police or fire response, call our Mobile Crisis Team. We will provide help on-site, offer support, and make sure you’re connected to the care you need.

Our Crisis Services

Mobile Crisis Response Team

We come to you — at home, in public, or other safe places. We give on-site help during a crisis to help you stay safe and get care.

Helpline

24/7 phone support, every day, even on weekends and holidays. 

Toll-Free: 877-530-0002
Local: 334-222-7794

Psychiatric Urgent Care

Walk-in help for people in crisis — no appointment needed. We offer short-term care to avoid hospitalization, jail, or leaving the community.

Address: 205 Academy Drive, Andalusia, AL 36420
Phone: 334-428-5021

Psychiatric Urgent Care Hours

Our Urgent Care Center helps people in a mental health crisis. You can walk in without an appointment for care, even in the evenings and on weekends.

Meet Our Mobile Crisis Response Team

Virginia Dailey
Mobile Crisis Coordinator
virginia.dailey@scamhc.org
334-343-0995

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