What is Access to Care?

Access to Care is your first stop when you need help. Our team will talk with you to learn about your needs and connect you to the right services. We can help if you are starting services for the first time, coming back to care, or calling to get help for someone you care about.

Our team will:

• Screen for needs
• Schedule appointments
• Process referrals from doctors or hospitals
• Connect you to appropriate services

Open Access Walk-In Hours

Walk in during our Open Access hours to receive services without the need for an appointment. It’s a convenient and welcoming opportunity for those seeking immediate care or looking to start their enrollment journey with us.

Psychiatric Urgent Care Hours

Our Urgent Care Center helps people in a mental health crisis. You can walk in without an appointment for care, even in the evenings and on weekends.

Routine Appointments & Referrals

How to Schedule:

• Walk-In during open access hours or call to schedule an appointment

What to Bring:

• Photo ID (if available)
• Medication list
• Insurance card
• Proof of guardianship (if applicable)
• Proof of income

Cost Transparency & Insurance:

We’re committed to making mental health care accessible to all. With sliding scale payments, acceptance of all insurance plans, and a policy of welcoming patients regardless of their ability to pay, we prioritize your well-being above all else.

View fee scale

Mental Health Emergencies

A mental health emergency is a sudden change in behavior, mood, or thoughts that could cause harm to self or others without immediate help. Help is always available if you or a loved one is experiencing a mental health emergency.

What To Do:

• Call 877-530-0002 for help anytime
• If the situation is life-threatening, call 911

Available Emergency Mental Health Services

Downloadable Quick Reference Guide:

• Butler County Access To Care Guide
• Coffee County Access To Care Guide
• Covington County Access To Care Guide
• Crenshaw County Access To Care Guide