South Central works to make sure everyone can get care. We help people who are deaf, hard of hearing, or who do not speak English well. We offer language and communication support so you can understand your care and take part in your treatment.

Your Right to Language Support
You have the right to a free, qualified interpreter at no cost to you. While you may choose to use a family member, we encourage the use of a professional interpreter. This helps protect your privacy, avoid misunderstandings, and ensure clear and accurate communication about your care. Family members may have conflicts of interest or may not be trained to interpret medical or mental health information. Individuals under 18 are not allowed to serve as interpreters.

Qualified Communication Support
Staff who provide services to individuals who are deaf must be fluent in sign language or work with a qualified interpreter. We make sure you can communicate clearly by providing services in your preferred language or with the help of a trained interpreter.

Spanish Language Access
Many of our documents and forms are available in Spanish to help you better understand your care and services. As Spanish continues to be a growing language in our community, we are committed to expanding our materials and services to better meet your needs.

Spanish-speaking staff and interpreter services are available to support communication during appointments, scheduling, and follow-up care. We want to make sure you feel comfortable, understood, and fully involved in your care.