24/7 Crisis Helpline
Someone to call — always. Our toll-free crisis helpline connects you to qualified mental health professionals any time, any day of the year.
Immediate triage, support, and response
Our toll-free helpline (1-877-530-0002 or 334-222-7794) operates day and night, every day of the year. Qualified mental health professionals will answer, perform triage screening, provide immediate support, and dispatch a Mobile Crisis Team or coordinate an emergency evaluation if needed.
- Answered by qualified mental health professionals
- Immediate triage screening and crisis support
- Mobile Crisis Team dispatch when needed
- Coordination of emergency evaluations and hospital referrals
How our crisis helpline works
Immediate Answer
A qualified mental health professional answers every call — no waiting, no automated systems in a crisis.
Triage Screening
A brief, thorough assessment of the situation to determine the most appropriate level of response.
Real-Time Support
Immediate emotional support, de-escalation, and guidance for the person in crisis and those around them.
Mobile Crisis Dispatch
When needed, a Mobile Crisis Team can be dispatched to your location.
Urgent Care Direction
Coordination and direction to our Psychiatric Urgent Care for walk-in stabilization.
Confidential
All interactions with our crisis staff are maintained with strict confidentiality under HIPAA and applicable state laws.
Open to anyone in our four-county area
The helpline is available to any individual in Butler, Coffee, Covington, or Crenshaw County experiencing a behavioral health crisis — regardless of age, diagnosis, insurance, or whether you have ever received services from SCAMHC. If you or someone else is in immediate danger, call 911.