Mobile Crisis Response
In-person crisis support dispatched 24/7 — available via the MyCare tablet, helpline, or direct agency request. Teams are trained in trauma-informed care for law enforcement, EMS, and healthcare workers.
Crisis response trained for first responders
SCAMHC's Mobile Crisis Teams can be requested by first responder agencies via the MyCare tablet, by calling the helpline at 1-877-530-0002, or through direct coordination with the agency. Teams provide on-site de-escalation, clinical assessment, peer support, and warm hand-offs to ongoing care. All Mobile Crisis Team staff are trained in trauma-informed care, with specific attention to the culture and needs of law enforcement, fire, EMS, and healthcare workers. Teams can operate independently or as co-responders with law enforcement.
- Requestable via MyCare tablet, helpline (1-877-530-0002), or direct agency coordination
- Staff trained in trauma-informed care and first responder cultural competency
- Can operate independently or as co-responders with law enforcement
- Follow-up available for up to 72 hours after the initial response
On-site support when it's needed most
De-escalation & Crisis Intervention
Trained clinicians provide on-site de-escalation, situational assessment, and immediate crisis resolution.
Trauma-Informed Care
All staff are trained in trauma-informed approaches specific to veterans, law enforcement, EMS, and healthcare workers.
Peer Support
Certified Peer Specialists with lived experience in first responder roles provide on-site emotional support and connection.
Warm Hand-Off to Ongoing Care
Teams connect individuals to outpatient services, peer support networks, or inpatient care with arranged transportation.
MyCare Tablet Integration
When a MyCare tablet call escalates to a need for in-person response, staff can dispatch a Mobile Crisis Team directly.
72-Hour Follow-Up
Follow-up interventions can continue for up to 72 hours after the initial response to support stabilization and connection to ongoing care.
Three ways to request a Mobile Crisis Team
First responders and agencies can request Mobile Crisis Team support via the blue button on the MyCare tablet, by calling the helpline at 1-877-530-0002, or through direct coordination between the agency and SCAMHC. Teams target on-scene arrival within one hour of dispatch.
