MyCare Tablet On-Demand Support
For first responders: press the blue button on a MyCare tablet for instant, confidential connection to a SCAMHC behavioral health staff member — real-time emotional support, in the field, with no record created unless you consent.
Immediate, confidential support for first responders
MyCare tablets are placed with law enforcement agencies, fire departments, EMS providers, and healthcare organizations throughout SCAMHC's service area. The blue button — dedicated specifically to first responders — creates an instant connection to a trained behavioral health staff member who can provide real-time emotional support and guidance. No intake. No paperwork. No record created. If additional support is needed beyond the initial call, staff will refer and connect the individual to appropriate services. A client record is only created at the point of intake into referred services, and only in accordance with HIPAA and Alabama One Health Record standards.
- Instant connection via the dedicated blue button — no intake or appointment required
- No electronic health record created for the initial contact — strictly confidential
- Available to law enforcement, first responders, and healthcare providers
- If referral to ongoing services is needed, client record is created only with your consent and in compliance with HIPAA
Built for how first responders actually work
Strictly Confidential
No electronic health record is created for the initial contact. Your call is not logged unless you consent to referral or ongoing treatment.
Real-Time Support
Connect with a behavioral health staff member immediately — in the moment, when it matters most, without waiting for an appointment.
Trauma-Informed Staff
All staff providing MyCare tablet support are trained in trauma-informed care and in understanding the unique pressures faced by first responders.
Warm Referral When Needed
If the initial call reveals a need for ongoing support, staff connect you directly to outpatient services or first responder peer support networks.
Peer Network Connection
Staff can connect first responders to peer support networks staffed by others with lived experience in the same roles.
Available 24/7
The MyCare tablet's blue button is available at any hour — because critical incidents don't happen on a schedule.
Simple. Immediate. Confidential.
Press the Blue Button
Law enforcement officers, first responders, and healthcare providers press the blue button on the MyCare tablet — dedicated exclusively for first responder support.
Immediate Connection
A SCAMHC behavioral health staff member connects in real time to provide emotional support and guidance. No record is created for this initial contact.
Referral If Needed
If further support is required beyond the initial call, staff will refer and connect the individual to appropriate behavioral health services — including outpatient care or first responder peer support networks.
Record Created Only at Intake
A client record is only created at the point of intake into referred services and only with your consent — in full compliance with HIPAA and Alabama One Health Record standards.
Available to first responder agencies in Butler, Coffee, Covington, and Crenshaw counties
Bring MyCare tablets to your department
If your law enforcement agency, fire department, EMS provider, or healthcare organization is interested in having MyCare tablets available for your personnel, contact SCAMHC to learn more about the program and how to get started.
