South Central Alabama Mental Health
South Central Alabama Mental Health
Crisis & Emergency
Crisis & Emergency

Psychiatric Urgent Care

Walk-in behavioral health urgent care — accepting all referrals regardless of age, ability to pay, or clinical condition. Peer support, psychiatric evaluation, nursing care, medication management, lab services, and warm hand-offs to ongoing care.

Service Overview

Somewhere to go — for any behavioral health crisis

SCAMHC's Psychiatric Urgent Care Center/Crisis Facility accepts all walk-ins and referrals from hospital emergency departments, law enforcement, probate courts, mental health and substance abuse treatment providers, and emergency services personnel. All individuals who present are clinically assessed regardless of eligibility criteria. If a person's condition requires a level of care outside the scope of the Urgent Care Center (e.g., medical hospitalization or acute inpatient psychiatric care), the facility makes those arrangements and does not shift responsibility to the initial referral source. Access-to-care number: 1-877-530-0002.

  • Accepts all walk-ins and referrals — voluntary or involuntary
  • No age, income, or diagnosis requirement for assessment
  • Every person greeted upon arrival by a Peer Support Specialist for triage
  • If higher-level care is needed, the facility arranges transfer — never shifts responsibility
Clinical Services

Comprehensive crisis stabilization under one roof

Peer Support & Triage

Every person is greeted by a Peer Support Specialist upon arrival for immediate triage screening to determine level of need.

Psychiatric Evaluation

Psychiatrist, physician, PA, or CRNP evaluations available in-person or via TeleHealth for individuals requiring medical or psychiatric assessment.

Nursing Assessment & Care

Nursing assessment, medication monitoring, and medication administration as ordered for individuals with medical or medication needs.

Pharmacy & Medication Assistance

On-site pharmacy, stock medications for behavioral health crises, and expanded medication assistance for indigent consumers — including a 30-day supply of psychotropic medications.

Laboratory Services

On-site lab services including urine drug screens, alcohol test strips, blood glucose, and other tests as ordered by a physician.

Respite Housing & Meal Assistance

Housing vouchers for local hotels for homeless individuals in behavioral health crisis. Meal assistance available through case managers for those who qualify for respite housing.

Additional Services

Therapy, coordination, and transportation

Level of Care Assessment & Treatment Planning

Master's level clinicians complete Level of Care Assessments and person-centered, recovery-focused treatment plans upon arrival.

Individual & Family Therapy

Individual and family therapy as clinically appropriate, including coping skills, illness education, and discharge readiness.

Psychoeducation & Basic Living Skills

Health and safety programming, discharge readiness, and individualized skills training to support community reintegration.

Crisis Planning & Court Services

Behavioral health placement assessments, safety planning, and court testimony for individuals involved with Probate Court.

Transportation

Transportation provided to appropriate levels of care, home, and after-care appointments — including peer specialist escort to outpatient appointments.

Mental Health Care Coordination

Care coordination with other providers for continuity of care, warm hand-offs, and linkage to essential community services.

Who Is Seen

Admission and exclusionary criteria

All individuals who present to the Urgent Care Center are clinically assessed — including those who do not meet full admission criteria, who receive crisis stabilization services, a safety plan, and a warm hand-off referral.

  • All behavioral health crises accepted — voluntary or involuntary, any age, any condition
  • No ability-to-pay requirement; accepts self-referrals, law enforcement, hospitals, courts, and EMS
  • Does NOT admit: Primary physical disorder requiring hospital or nursing home care (individual must be medically stable)
  • Does NOT admit: Individuals without a behavioral health need or who require a more intensive level of care — arrangements for appropriate transfer are made
How to Reach Us

Walk in or call ahead — we'll be ready

The Psychiatric Urgent Care Center accepts walk-ins at any hour. Referral sources — including law enforcement, hospital EDs, courts, and EMS — may call 1-877-530-0002. High-risk individuals (actively suicidal, homicidal, or aggressive) are met upon arrival by clinical staff. Transportation to initial after-care appointments is provided by Urgent Care staff.

Psychiatric urgent care entrance

No Appointment Needed

Walk-In Hours

Our outpatient locations offer Open Access walk-in hours throughout the week. For immediate psychiatric crisis support, our Urgent Care Center is open every day.

Select a day to view options

What to expect when you walk in

  • Immediate RegistrationNo prior paperwork required. You’ll complete a brief intake form upon arrival.
  • Same-Day AssessmentMeet with a professional for an initial evaluation to determine the right care.
  • Next StepsLeave with a clear plan, which may include scheduled therapy, resources, or support.
Frequently Asked Questions

Common questions about Psychiatric Urgent Care