Transportation & Access
South Central helps reduce transportation barriers so you can access care when you need it. We offer transportation when available and coordinate with local transit services to support your access to care.
Safe, Reliable Transportation
We provide safe and reliable rides to help you get the care you need. All vehicles are properly maintained, insured, and operated by qualified staff to ensure a secure and comfortable experience. Our drivers are licensed and follow strict safety guidelines.
Working seat belts, child safety seats, and climate control
Regular maintenance and active insurance coverage
Fire extinguishers and first aid kits
Strict passenger limits
Local Transportation Options
Covington Area Transit (CATS)
Provides safe, reliable rides for medical appointments, shopping, and work to all Covington County residents. Wheelchair accessible, and assistants ride free. Call 334-428-2667.
Wiregrass Transit Authority
Offers demand-response service within Enterprise city limits. Vehicles are equipped for wheelchair access. Call (334) 417-1217 to schedule a ride.
Medicaid NET Program
If you have full Alabama Medicaid coverage, you may qualify for help with transportation costs to medical appointments through the Non-Emergency Transportation (NET) program.
NET Program Facts
How to use the Medicaid NET Program
- To request transportation assistance, call 1-800-362-1504 (option 4).
- Requests must be made at least 5 days before your appointment or within 24 hours after an urgent visit.
- Be sure to have your Medicaid ID and appointment details ready when you call.
- Transportation availability may vary by area.
Section 5310 Transportation Support
The Section 5310 program is a federal program that helps improve transportation options for older adults and individuals with disabilities. It supports services that make it easier to get to medical care and other essential needs.
South Central works with the Alabama Department of Transportation (ALDOT) through this program as part of a coordinated effort to meet local transportation needs.
Modern Fleet & Technology
South Central utilizes Enterprise Fleet Management to support safe, reliable, and efficient transportation services. This system helps us manage vehicles, improve scheduling, and ensure dependable service for those we serve.
Community Support
South Central's transportation services are supported in part by funding from the Alabama Department of Transportation, Enterprise, and the Daniel Foundation of Alabama. Their support helps expand access to care and improve transportation options for the individuals and communities we serve.