Crisis Services
Confidential 24/7 crisis support for veterans, military members, and first responders — someone to call, someone to respond, and somewhere to go, any time of day or night.
Immediate support — confidential and judgment-free
Our full crisis system is available to any veteran, military member, or first responder in our four-county area. Whether you need someone to talk to, a team to come to you, or a safe place to walk in, we are here. All interactions are strictly confidential under HIPAA. You do not need a prior appointment or enrollment in SCAMHC services.
- 24/7 toll-free crisis helpline — 1-877-530-0002
- Mobile Crisis Teams dispatched within one hour (maximum three hours)
- Walk-in Psychiatric Urgent Care — no appointment or referral required
- All interactions fully confidential — HIPAA-compliant
Three ways to get help immediately
24/7 Crisis Helpline
Call 1-877-530-0002 any time. A qualified mental health professional answers every call, provides immediate support, and coordinates further response if needed.
Mobile Crisis Team
Two-person teams respond to wherever you are — home, work, or anywhere in the community — within one hour of dispatch, 24/7.
Psychiatric Urgent Care
Walk in to our Psychiatric Urgent Care at the Montezuma Complex in Andalusia — no appointment, no referral, no prior enrollment required.
MyCare Tablet Access
Law enforcement and healthcare providers can initiate confidential contact using the blue button on MyCare iPad tablets — no record created during initial contact.
Confidential
All crisis interactions are strictly confidential under HIPAA. Your employer, command, or department will not be notified.
Veterans Crisis Line
The national Veterans Crisis Line (dial 988, then press 1) is also available 24/7 for veterans and their families.
You don't have to wait to ask for help
Crisis services are available to any first responder, veteran, or military member in Butler, Coffee, Covington, or Crenshaw County — regardless of age, diagnosis, or prior contact with SCAMHC. If you or someone you know is in immediate danger, call 911. For all other mental health crises, call our helpline at 1-877-530-0002.
